Leadership Self-Assessment 2 of 3

1.

Seek to improve business processes to ensure the achievement of quality results.

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Identify root causes of problems through analysis of related processes.

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Gather information from internal and external sources to understand the problems and improve the process.

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4.

Use technology where appropriate to improve products and or services.

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Prioritize opportunities for development and improvement in terms of return on investment.

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6.

Identify and create strategies to eliminate barriers to the solution.

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Assess viability of alternate approaches through field testing and analysis.

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8.

Use customer data to define high standards of quality and effectiveness.

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9.

Work to standardize processes, controlling variation and searching for ongoing incremental improvement.

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10.

Design processes to meet requirements of diverse business environments.

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11.

Anticipate the effects of process change on other parts of the organization.

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12.

Communicate and coordinate process improvement with those it impacts.

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1.

Balance long-term strategic concerns with short-term tactical demands.

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2.

Balance the priorities of individual teams with the priorities and concerns of other teams in the organization.

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3.

Balance the need for economies of scale with the need to respond in a unique way to individual customer requirements.

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Balance the need to address local issues and concerns with the need to relate to the business environment.

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5.

Balance a fixed amount of personal time with unlimited opportunities to meet customer needs.

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6.

Balance responsiveness to change with the need to maintain a consistent focus.

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7.

Balance the need for consistency with the need to promote diversity of thought and action.

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8.

Balance the need to respond to the conflicting demands of the workplace with the need to rise above the stress.

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9.

Balance adherence to personal beliefs and values with the need to support a consensus.

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10.

Balance the need for personal and family growth and development with the need to grow the business.

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Become familiar with capabilities of computer software and hardware and use them appropriately.

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2.

Remain open to the use of technology to strengthen personal and team performance.

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3.

 Actively seek out and evaluate new technology in terms of its potential impact on organizational performance.

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Directly address fear of new technology in myself and others and eliminate it as an impediment to growth.

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5.

Discard old technology when more efficient or effective technologies become available.

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Reject the adoption of new technology solely for the sake of new technology.

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7.

Anticipate changing technology within and outside of the corporation and adjust business plans to reflect these changes.

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8.

Recognize and take advantage of opportunities to use technology to solve old problems in new, more effective ways.

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Include the appropriate proactive use of technology in the future vision of teams and the corporation.

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10.

Use communication technology to focus and align activities within the team and across the organization.

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